Ordering

What are the options available to me for placing an order?
You can place orders 24 hours a day, 7 days a week, 365 days a year via our website. If somehow you are experiencing issues with checkout, or prefer another method, you can always contact us during normal business hours at (877) 323-7238 to place your order. Phone Support is available | 9a-3pm PST (M-F) |. You may also contact us via Live Chat (when available), and by email Support through | support@speedytronics.com | for assistance in placing your order.
What payment methods do you accept?
Save time and hassle with peace of mind by ordering Online 365 days a year while protecting your purchases and keeping your sensitive payment information secure and confidential. We accept all major credit and debit card methods including Visa, MasterCard, Discover, and American Express. Special Financing options are also available through PayPal™ Credit, and now introducing Klarna®, where available. All payments and refunds for standard checkout transactions on Speedytronics are processed via secured PayPal™ and Square (Square, Inc.) server gateways. - NOTE: If purchasing by "eCheck" payment through PayPal, like a regular paper check, an eCheck may take up to 3-5 days to clear (processing time varies upon individual bank's clearance procedures). You'll see the transaction status set for your order as "Pending" after eCheck payment has been initialized. We'll automatically notify you as soon as the process is completed and eCheck officially cleared and immediately ship the corresponding item(s) thereafter. When utilizing an eCheck payment, you don't have to have a credit card or other payment method linked to your PayPal account. The funds come directly from your bank account.
Do you charge sales taxes?
Speedytronics currently only collects and remits sales taxes to the State of Colorado for all purchases with a shipment or delivery address within Colorado, as required by U.S. law, for transactions processed on Speedytronics.com. The current Colorado state Sales Tax rate charged on all applicable orders placed on Speedytronics.com is 8.85%, respectively. If sales tax is not collected on your purchase, applicable States require that a purchaser file a Sales and Use tax return end of year. The Sales and Use tax return is utilized to report all taxable purchases that were not taxed originally at point of purchase, and to remit the taxes associated with said purchases. Applicable states' home rule jurisdictions should be contacted directly to determine any tax liability under their specific city Sales and Use tax ordinances.
I'm having problems placing an order, can you help?
No problem. If you are experiencing an issue ordering online, or perhaps have ran into a technical issue pertaining to our website that is preventing an order, please contact Speedytronics Support right away or send an email to: support@speedytronics.com and we will investigate and help to solve any technical issues that you might be experiencing immediately.
I've already placed an order, but need to cancel or modify it. What can I do?
By finalizing your order please be aware that at a certain stage no cancellations or modifications can be made after the checkout process has been completed, as we have already begun to deploy our rapid shipment processing procedures. However, in some rare cases we still may be able to halt or rectify the order as necessary upon your request. Please utilize our main Speedytronics Support portal immediately for quickest and most available help, with your Name and Order # (preferred method).

You can also contact us during normal business hours at (877) 323-7238 with any order cancellation/modification requests if order is still able to be changed. Phone Support is available | 9a-3pm PST (M-F) |. We also provide Live Chat (when available). In any case, if there are any problems or discrepancies whatsoever, or you have basic questions about your order, you can also simply message us directly at: support@speedytronics.com for general assistance.
Do I need to create an account to place an order?
No! We gladly give our customers the option to order without an account creation stipulation so you can simply checkout quickly and hassle-free and order as a Guest. During checkout, you can also elect to subscribe to our Weekly Deals and Exclusive Discounts promotional emails as well (also available at the bottom of each page), without requiring a Speedytronics account. Please note however that some exclusive deals, coupons and discounts are only valid and available to Speedytronics.com account holders.
Where is my order?
If 24 hrs. have passed since you first placed your order (M-F, excluding federal Holidays) and you still have not received an official Order Confirmation email, or any other order status emails, please use our Speedytronics Support portal or send an email to Support at: support@speedytronics.com with your Name and Order# and we will immediately check into the possible issue and give any order status updates available. If you have already received Order and Invoice email confirmations, please allow up to 24-36 hours (excluding weekends and Holidays) before final Tracking email is sent as there are instances, depending on volume, where we have already indeed sent out packages for shipment, but simply have yet to batch process and disseminate our customer's final tracking number information at once.
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